ASSERTIVE TRAINING

Learn to be more confident in your dealings in the workplace, learn the difference between assertive and aggressive communication.  Aligned to Unit:  BSBCMM201A Communicate in the workplace.

Peter Johnston, Friday 23 October, 9am to 3.30pm.  Fee:  $80

BAR SKILLS

During this 2 day course participants will gain a basic understanding of the skills and knowledge required to operate a bar, along with the skills to prepare and serve a range of alcoholic beverages.  Prerequisite: Participants must provide proof of age and have an RSA certificate.  Units include: SITHFAB001A Clean and tidy bar areas, SITHFAB002A Operate a bar, SITXFIN001A Process financial transactions from SIT07 Training Package.  ATAC.  Fee:  $230

a)      Mon/Tues 23/24 November, 9am to 4pm

b)      Mon/Tues 11/12 January 2010, 9am to 4pm

BOOKKEEPING

Gain an overview of manual bookkeeping skills: general journal and general ledger, trial balance, profit and loss statements, balance sheets and bank reconciliations. This is the course to do before attempting any computerised accounting programs. Aligned to Unit: BSBFIA301A Maintain financial records.  Fee: $140/Conc $130

a)      Christine George, 6 Wednesdays begins 21 October, 6pm to 9pm, UNE.

b)      Ferne Wilson, 3 Tuesdays begins 1 December, 9am to 3.30pm

“NEW”

CERTIFICATE III IN DISABILITY WORK (CHC30302)

The course has been designed to provide training for staff in community care and residential care facilities.  Prerequisite: Cert III in Aged Care Work. Credit Transfer will be given for most Units of Competency. A copy of your Cert III Aged Care Certificate and academic transcript will be required.  Information sheet available.

Margaret Cupitt, 8 Fridays begins 23 October, 9am to 3.30pm.  Fee:  $450

“NEW”

CERTIFICATE III IN MICRO BUSINESS (BSB30307)

A micro business is any enterprise which employs 1-5 workers.  They can be home-based
businesses, family operated businesses, independent contractors, professionals working
from home, franchises, or even businesses run solely on the internet.    This full qualification will ensure you have the knowledge necessary to investigate micro business opportunities, comply with your regulatory, taxation and insurance requirements, and organise finances to support the business.  It will also provide training in delivering service to customers, handling customer complaints and using information technology in a micro business setting.  Information sheet available.

10 Tuesday & Thursdays begins 13 October, 9am to 4.30pm.  Fee: $600 (Fee concession or exemptions apply)

CERTIFICATE III IN MICRO BUSINESS (BSB30307) – Part Qualification – 8 Units of Competency

A micro business is any enterprise which employs 1-5 workers.  They can be home-based businesses, family operated businesses, independent contractors, professionals working from home, franchises, or even businesses run solely on the internet.   This full qualification will ensure you have the knowledge necessary to investigate micro business opportunities, comply with your regulatory, taxation and insurance requirements, and organise finances to support the business.  It will also provide training in delivering service to customers, handling customer complaints and using information technology in a micro business setting.  Information sheet available.

Peter Johnston, 10 Fridays begins 16 October, 9am to 4.30pm.  Fee:  $500 (Fee concession or exemptions apply)

CHAINSAW – Operate & Maintain

Learn to operate chainsaws correctly and effectively ensuring safety awareness and basic maintenance.  Day 1 in the classroom and Day 2 on site.  Unit:  RTC2304A Operate and maintain chainsaws from RTF03 Training Package.

ATAC, Tues/Wed 27/28 October, 9am to 4pm.  Fee:  $375

CHAINSAW – Fell Small Trees

The course covers the requirements of felling of small trees in an environment where there are only low risk hazards. It covers the assessment of conditions and surroundings in the area where the tree is to be felled. The course also covers the cleanup of the area and following of safe working procedures. The felling is performed under strict supervision. The course also covers aspects and theory regarding team felling. Competency will be demonstrated during the course includes some theoretical work.  Unit:  RTC2005A Fell small trees from RTF03 Training Package.  Prerequisite:  Must have completed: Operate and maintain chainsaws (RTC2304A). 

Nundle

ATAC, Thurs/Friday 12/13 November, 9am to 4pm.  Fee: $375

CHEMICAL USERS

If using herbicides and pesticides is part of your job or business you must be accredited.  This certificate is valid for 5 years.  Units: RTC1701A Follow basic chemical safety rules, RTC2706A Apply chemicals under supervision, RTC3704A Prepare and apply chemicals, RTC3705A Transport, handle and store chemicals from RTF03 Training Package.

ATAC, Mon/Tues 23/24 November, 9am to 4pm.  Fee:  $275

CHEMICAL USERS REFRESHER

This course is for people wishing to update or renew their Chemical Users Certificate. Prerequisite: Must have a current chemical user’s certificate. Units: RTC1701A Follow basic chemical safety rules, RTC2706A Apply chemicals under supervision, RTC3704A Prepare and apply chemicals, RTC3705A Transport, handle and store chemicals from RTF03 Training Package.

ATAC, Tuesday 24 November, 9am to 4pm.  Fee: $200

“NEW”

COACHING AND MENTORING TRAINEES IN THE WORKPLACE

Do you have a new trainee to manage in your workplace? Not sure how to begin? This course will equip you with the tools to set up a trainee plan and make the most of learning opportunities.  Unit: BSBLED401A Develop teams and Individuals.

Kathryn Cramer, 3 Wednesdays begins 21 October, 6pm to 9pm.  Fee: $200

Coffee Service, Espresso

Learn to extract and serve espresso coffee using a commercial espresso machine, including cleaning, care and maintenance of the machine.  Unit: SITHFAB012A - Prepare and serve espresso coffee from SIT07 Training Package.  ATAC.  Fee:  $95

a)      Thursday 29 October, 9am to 4pm

b)      Tuesday 1 December, 9am to 4pm

c)      Friday 8 January 2010, 9am to 4pm

Confined Spaces Awareness

This course is to train persons in the requirements of AS2865-2001 (Safe working in confined spaces) and covers all aspects of working safely in confined spaces and safety equipment used. Pre-requisite: Must hold a current OH&S Green Card and First Aid Certificate. Unit BCCCM2009B Work in confined spaces, from BCC03 Training Package.  Refreshers need only to attend the 2^nd day.  ATAC.  Fee: $280/Ref $170

a)      Thurs/Friday 19/20 November, 9am to 4pm

b)      Tues/Wed 12/13 January 2010, 9am to 4pm

“NEW”

CUSTOMER SERVICE/HANDLING COMPLAINTS

The ability to work smoothly and well in delivering services to clients and customers is a highly valued employment skill.  This series of courses covers the full customer service lifecycle, including meeting clients, developing strong relationships, advising customers and handling their feedback in a retail / business environment.  Units:  BSBCUS301A Deliver and monitor a service to customers & BSBCMM301A Process customer complaints.

Barbara Gilmore, 3 Mondays begins 26 October, 9am to 3.30pm.  Fee:  $220 (Fee concession or exemptions apply)

FIRE WARDEN

This course will train you in the skills required to be a building fire warden, to include: plan and conduct an evacuation of premises, identify fire production products and their purposes and how to use these products.  Units covered: THHADTHSO1B Plan and conduct evacuation of premises, PRMPFES04B Identify fire protection equipment & PRMPFES05B Use portable fire fighting equipment from PRM04 training package.  Parasol.  Fee:  $110

a)      Tuesday 20 October, 9am to 1pm

b)      Friday 13 November, 9am to 1pm

c)      Tuesday 15 December, 9am to 1pm

d)      Monday 11 January 2010, 9am to 1pm

FOOD HANDLING

For staff who are involved in the preparation, storage and service of food and beverages.

SITXOHS002A - Follow workplace hygiene procedures from SIT07 Training Package.  ATAC. Fee $75

a)      Thursday 19 November, 9am to 3.30pm

b)      Wednesday 9 December, 9am to 3.30pm

c)      Thursday 7 January 2010, 9am to 3.30pm

Nundle

a)      Thursday 5 November, 9am to 3.30pm

HEIGHT SAFETY AWARENESS TRAINING

For all employees who are required to work at heights, this course covers the safety requirements, responsibilities and use of equipment when working at heights as required by WorkCover. Part 1 The code of practice of safe working on roofs (Commercial & Industrial Buildings). Part 2 Residential buildings. Covering the practical applications of the harnesses & fall arrest systems including the pendulum affect & rescue results.

ATAC, Tuesday 20 October, 9am to 4pm.  Fee:  $165

Low Voltage Rescue (Switchboard Rescue)

This course is designed for those involved with electrical work and will give them knowledge of relevant safety standard, and first aid procedures to enable them to affect a rescue from low voltage.  Unit: 80838ACT Course in Electrical Safety and Low Voltage Rescue.  Parasol.  Fee:  $95

a)      Monday 19 October, 9am to 2.30pm

b)      Saturday 5 December, 9am to 2.30pm

MANAGEMENT SKILLS

A great opportunity to build up and fine tune your supervision and management skills of a small team in your workplace.  Learn skills and strategies for obtaining top performance from your small team, develop the knowledge and capability to implement changes to the workforce, and develop the ability to be innovative in yourself and in others.  Units covered: BSBSMB407A Manage a small team, BSBWOR402A Promote team effectiveness & BSBINN301A Promote innovation in a team environment.

Kathryn Cramer, 4 Fridays begins 6 November, 9am to 4.30pm.  Fee:  $450(Fee concession or exemptions apply)

MANUAL HANDLING

Participants upon completion will be able to use the code of practice to identify risk factors for specific tasks and develop appropriate controls.

ATAC, Wednesday 25 November, 9am to 1pm.  Fee:  $95

MEDICAL TERMINOLOGY

Cover understanding and responding to medical instructions, carrying out routine medical tasks and communicating with a range of internal/external clients in a medical office, using appropriate advanced medical terminology.  Unit: BSBMED301B Interpret and apply medical terminology appropriately.

Barbara Gilmore, 8 Thursdays begins 22 October, 6pm to 9pm.  Fee: $330

OH&S Consultation

Cover the knowledge and skills necessary to apply the principles of workplace OH&S consultation and to play an active and effective role in the workplace health and safety system. OH&S Committee members and OH&S representatives to a committee are required to attend this training within 3 calendar months of election or appointment.  NSW WorkCover accredited.  ATAC  Fee: $350

a)      4/5/10/11 November, 9am to 4pm

b)      T/W/T/F 8 to 11 December, 9am to 4pm

c)      Mon/Tues 1/2/8/9 February 2010, 9am to 4pm

OH&S CONSTRUCTION INDUCTION

The Unit: CPCCOHS1001A Work safely in the construction industry from CPC08 training package, is designed to meet OHS regulatory authority requirements for OHS induction and must be achieved before access to any building and construction work site.

a)      ATAC, Saturday 17 October, 8am to 2.30pm

b)      ATAC, Wednesday 21 October, 9am to 3.30pm

c)      ATAC, Thursday 5 November, 9am to 3.30pm

d)      Parasol, Saturday 14 November, 8am to 2.30pm

e)      Parasol, Saturday 28 November, 8am to 2.30pm

f)       ATAC, Tuesday 1 December, 9am to 3.30pm

g)      Parasol, Saturday 12 December, 8am to 2.30pm

h)      ATAC, Tuesday 15 December, 9am to 3.30pm

i)       ATAC, Monday 11 January 2010, 9am to 3.30pm

j)       Parasol, Saturday 16 January 2010, 8am to 2.30pm

k)      ATAC, Wednesday 27 January 2010, 9am to 3.30pm

l)       Parasol, Saturday 6 February 2010, 8am to 2.30pm

“NEW”

PROJECT MANAGEMENT

The unit focuses on the application of project management skills and the requirement to meet time lines, quality standards, budgetary limits and other requirements set for individual projects. Unit: BSBPMG510A Manage projects.

Peter Johnston, 3 Thursdays begins 26 November, 9am to 4pm.  Fee: $250

RECEPTION SKILLS

Looking at getting into administration work, or do you want to brush up on your computer and customer service skills?  This course focuses on instilling key employability skills that would be attractive to any employer, and will equip you with the skills and knowledge to operate in an office environment.  Units covered: BSBCUS201A Deliver a service to customers, BSBIND201A Work effectively in a business environment, BSBITU101A Operate a personal computer, BSBITU203A Communicate electronically.

9 Mondays begins 19 October, 6pm to 9pm.  Fee:  $350/Conc $330

RECEPTION SKILLS II

If you have completed the reception skills course or have worked in reception or in a position where you meet and greet, this course will enhance your current knowledge and expand your skills into a professional receptionist.  Course covers Office OH&S, Word, Excel and Customer Service.  A must do course as you step up in business.  Units covered:  BSBOHS201A Participate in OHS processes, BSBITU201A Produce simple word processed documents, BSBITU202A Create and use spreadsheets & BSBCUS201A Deliver a service to customers.  Fee:  $350 (Fee concession or exemptions apply)

5 Wednesdays begins 18 November, 9am to 4.30pm

RESPONSIBLE CONDUCT OF GAMBLING (RCG)

SITHGAM006A Provide responsible gambling services from SIT07 Training Package.  Course is LAB approved and meets DGR requirements.  ATAC.  Fee: $85

a)      Sunday 25 October, 9am to 4pm

b)      Thursday 5 November, 9am to 4pm

c)      Wed/Thurs 25/26 November, 6pm to 9.30pm

d)      Thursday 3 December, 9am to 4pm

e)      Tuesday 15 December, 9am to 4pm

f)       Wednesday 6 January 2010, 9am to 4pm

g)      Sunday 10 January 2010, 9am to 4pm

RESPONSIBLE SERVICE OF ALCOHOL (RSA)

SITHFAB009A Provide responsible service of alcohol from SIT07 Training Package.  Course is LAB approved and meets DGR requirements.  ATAC.  Fee:  $85

a)      Saturday 24 October, 9am to 4pm

b)      Wednesday 4 November, 9am to 4pm

c)      Wed/Thurs 18/19 November, 6pm to 9.30pm

d)      Wednesday 2 December, 9am to 4pm

e)      Monday 14 December, 9am to 4pm

f)       Tuesday 5 January 2010, 9am to 4pm

g)      Saturday 9 January 2010, 9am to 4pm

SAFETY TESTING/INSPECTING OF ELECTRICAL EQUIPMENT

Gain the skills, knowledge and certification to perform inspections and tests using approved Portable Appliance Testing (PAT) equipment in accordance with the requirements and standards of the code of practice (NSW Construction & Civil Engineering) and Australian Standard AS3760.  Ray Gaffney.  Fee: $330

a)      Friday 30 October, 9am to 4.30pm

b)      Friday 4 December, 9am to 4.30pm

“NEW”

SMALL BUSINESS MANAGEMENT

Come and learn about how to get the best out of your small business workforce.  Includes how to
manage the performance of your staff and better direct their efforts towards increasing their
personal effectiveness and small team productivity.  Also covered is how to use your workforce
to generate new product and services ideas, and how to encourage innovation in the workplace.  Units: BSBSMB403A Market the small business, BSBFIA402A Report on financial activity & BSBSUS301A Implement and monitor environmentally sustainable work practice.  Information sheet available.

4 Mondays 9am to 4.30pm & 4 Wednesdays 6-9pm commencing Monday 9 November.  Fee:  $450 (Fee concession or exemptions apply)

TIME MANAGEMENT

Do you feel like all you achieve during your working day is putting out fires? Using a holistic approach to your time, learn to get the important things done, control the “in basket” and manage interruptions.  Aligned to Unit: BSBWOR202A Organise and complete daily work activities.

Kathryn Cramer, Monday 2 November, 9am to 2.30pm.  Fee:  $75

TRAFFIC CONTROL – BLUE CARD – Stop/Slow

Pre requisite: Current OHS Green Card, all Traffic Controllers in New South Wales working on road work operations or those working within the reserve of public roads must have or held Green Ps or above drivers licence or a Current Traffic Controllers Ticket.  Course by ATAC.  Trainer: Geoff Tall, RTA Licensed Trainer.  Fee:  $150

a)      Tuesday 20 October, 9am to 4.30pm

b)      Thursday 26 November, 9am to 4.30pm

c)      Monday 14 December, 9am to 4.30pm

d)      Tuesday 12 January 2010, 9am to 4.30pm

TRAFFIC CONTROL – YELLOW CARD - Introduction to Traffic Control at Worksites

Pre requisite: Current OHS Greencard.  This course is for any person who may be required to set up and work with Traffic Control Plans (TCP) issued by a supervisor or line manager, these may include RTA Staff, RTA Contractors, and NSW local council staff working on state funded roads.  Note it does not qualify staff to select or modify existing TCPs.  Course by ATAC.  Trainer: Geoff Tall, RTA Licensed Trainer. Fee:  $170

a)      Friday 23 October, 9am to 4pm

b)      Monday 30 November, 9am to 4pm

c)      Wednesday 16 December, 9am to 4pm

d)      Thursday 28 January 2010, 9am to 4pm

TRAFFIC CONTROL – RED CARD - Worksite Planning

Pre Requisite: None.  This course is for staff that has the responsibility to select and make slight modifications to existing Traffic Control Plans (TCPs) to suit work locations.  Note this does not allow participants to design and audit TCPs on road construction sites. Course by ATAC.  Trainer: Geoff Tall, RTA Licensed Trainer. Fee: $295

a)      Mon/Tues 16/17 November, 9am to 4pm

b)      Wed/Thurs 3/4 February 2010, 9am to 4pm

TRAFFIC CONTROL – ORANGE CARD - Design and Audit Traffic Control Plans

Pre Requisite: Must have a current Traffic Control Worksite Planning Card (Red Card).  This course is for any person who may be required to Design new Traffic Control Plans (TCPs) for new roadwork’s or major upgrades and also Audit Traffic Control Plans (TCPs) on any road construction site.  Course by ATAC.  Trainer: Geoff Tall, RTA Licensed Trainer.  Fee:  $220

a)      Monday 26 October, 9am to 4pm

b)      Thursday 17 December, 9am to 4pm

c)      Friday 5 February 2010, 9am to 4pm